7. Communication Styles

Module 4 in ASMP is called “The Follow-Up.” I devoted an entire module to this topic because it’s something that most agents suck at. Most just lack a simple system to follow. Or, their system is writing notes on scraps of paper and promptly losing them under their car seat. Have you ever found a

Most REALTORS® believe that real estate is a transactional business. These agents are members of the struggling majority. Real estate is NOT a transactional business.  Real estate is a relationship-based business.  If you want more clients, you need to maintain your existing relationships and find ways to interact with more people more often. Most importantly,

Liars and cheaters tend to be distrustful of others. It’s a reflection of themselves. Conversely, honest, trustworthy people tend to assume that others will trust them implicitly. But this is a mistake! Trust is earned. It takes time and purposefulness to build trust with clients who don’t know you as your friends and family do. 

In my local market (Calgary), we are experiencing the lowest inventory levels since 2006, with absorption rates well over 100% (less than a single month of inventory) in many segments. This means every decent property listed at a reasonable price gets snapped up, often well over asking, which can obviously be super frustrating for buyers.

Last RAM, I talked about The Basic Foundational Skill of Responding to Messages.  We agents get messages from multiple sources, of course, but it’s email where most of us have a colossal organizational problem. Do you know how often I email another agent whom I know and respect, yet I never get a response? Way

In the last two RAMs, I talked about how to Keep Track of Your Prospects and How to Follow-Up with Them.  Sometimes I think these basic topics are too… basic. But I was surprised at the volume of positive feedback I got in the last month from experienced, skilled agents who simply needed a little

I call this the ‘Real’ Agent Memo because it’s for ‘real’ agents, as opposed to ‘fake’ agents. A real agent/person is GENUINE. They are firmly grounded and quietly confident in themselves. They tend to be good listeners because they’re present in the moment. They’re not trying to figure out someone else’s agenda or worrying about

This RAM is intended mainly for newer agents or any REALTOR® with the right mindset, including myself. Sometimes, writing this article every two weeks reminds me of what is important, so I’ve already implemented steps to follow my own advice! Have you ever had a buyer client tell you, “We didn’t want to bother you